Lufthansa Signs Google Flights Deal

November 4, 2015

Lufthansa is pushing ahead with a plan to get more people to book via its website, signing a deal with Google Flights for users in the United States.

The Google partnership allows customers to make a Lufthansa booking directly within Google Flights on desktop and mobile devices, without the need for the customer to change website.

"The partnership with Google will facilitate online bookings particularly on mobile devices," Lufthansa chief commercial officer Jens Bischof said in a statement, adding that Lufthansa is the first legacy carrier worldwide to sign such a deal with Google.

Lufthansa in September introduced a EUR€16 (USD$17.50) surcharge for flights not booked via its own website, angering travel agents and the technology companies behind third-party booking systems.

While a business travel association has warned corporate travel bookers are cutting Lufthansa bookings as a result of the charge, the carrier itself has said the charge has had a neutral effect in terms of sales and profit so far.

(Reuters)