Norwegian May Seek Compensation For 787 Problems

September 9, 2013

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Norwegian Air Shuttle has experienced a second technical problem with a Boeing 787 Dreamliner within a week and may seek compensation, adding to Boeing's troubles after a long list of issues with its newest aircraft.

Norwegian currently operates two 787s but lost the use of both in the past week due to unrelated problems and had to lease Airbus A340s on short notice.

One Dreamliner was stuck in Stockholm for five days because of a brake problem while the other was grounded in Oslo over the weekend because it would not receive power on the ground, requiring new parts, the airline said.

"We will talk to Boeing now and expect that Boeing will take their share of responsibility," said airline spokesman Lasse Sandaker-Nielsen.

"Of course you expect some minor problems initially (with a new aircraft), but now we have experienced two incidents in a few days that have taken way too long a time to fix."

The 787 was expected to be a game-changer for the aviation industry as its use of lighter materials and new construction methods promised huge savings, but it has been troubled by delays and several major incidents.

Norwegian has six more 787s on order and is planning to expand its transatlantic services.