US Airways Hires 400 To Bring Back US Jobs

November 1, 2011

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US Airways said on Tuesday it hired 400 workers in North Carolina, Arizona and Nevada as part of a union agreement to bring back work previously done outside the United States.

The airline said the new jobs meet a requirement under its agreement with the Airline Customer Service Employee Association - CWA and IBT to handle general reservations sales calls originating in the United States in US call centres.

Call centres in Winston-Salem, North Carolina; Phoenix; and Reno, Nevada, are getting new workers. US Airways also has a call centre in Liverpool in the UK, which handles calls from consumers in international locations.